Mission Statement

Our mission is to be the preferred and trusted recruitment partner for our clients and candidates. In order to achieve that, we are committed to providing the highest standards of customer service, aspiring to excellence in everything we do.

When you recruit or hire short-term or long-term staff, it’s not just about placing a person inside the available role. It’s about creating an opportunity that’s so attractive the very best people will want to work for you and, once they’ve joined your team, they’ll feel empowered to succeed and be as productive as possible.

With that in mind, we’re focused on delivering a high-quality, responsive, flexible and professional recruitment solution to our clients, bespoke-tailored to meet their exact requirements. We won’t just find you the consummate team members, we’ll work with you on everything from producing the most compelling job description to advising you on how to keep your new employees engaged and retained. The service we provide will always be transparent and competitively priced and we will always be available to assist you whenever you need us.

Just as importantly, we are also focused on providing our candidates with enhanced long-term employment and rewarding career opportunities. To achieve that, we look beyond what’s on their resume to ensure our client and candidate will be the perfect fit. Even where temporary placements are involved, we’ll do our utmost to ensure it’s a happy, productive arrangement for both parties.

Vision Statement

Our ultimate vision is to be the recruitment provider of choice within the Hotel, Hospitality, Leisure and Property Management sectors and deliver the highest quality of service to our clients and candidates.

Our Values

  • Integrity – We embrace and uphold the highest standards of personal and professional ethics, honesty and trust at all times.
  • Respect – We treat everybody with respect, civility and fairness.
  • Responsive – We respond to all enquiries and requests promptly, accurately and efficiently. We also embrace feedback and, when required, act upon it quickly and effectively.
  • Innovation – We embrace innovation and strive for continuous improvement in the tool and procedures we use and the services we provide.
  • Flexibility – We stay continuously informed about changes within our industry and agile enough to respond and adapt to them as necessary.
  • Professionalism – We always strive to create a win/win solution.
  • Experience – We ensure that we are experts in our field, with comprehensive industry knowledge.
  • Simplicity – We always offer a clear, transparent, friendly and hassle-free service.