Is your business as flexible as it could be?

If you want to keep your staff productive, motivated and satisfied – and keep your business ahead of the competition – it’s time to embrace flexible working. That’s the conclusion of several reports and studies issued over the past few months.

The most recent study, conducted by the software development company TeleWare, has revealed that 42% of UK employees say working flexibly makes them more productive. However, less than 29% of UK employees work for companies that operate all-inclusive flexible working schemes. That doesn’t just have an impact on the company’s productivity, it also makes it increasingly difficult for the company to attract new talent. You’ll find more details about the study here and here

Although TeleWare’s survey concentrated on the financial services sector, its findings have been echoed by similar research undertaken in the UK hospitality industry. A report by the workforce management company Quinyx has warned that ignoring flexible working practices (FWPs) could cost the hospitality industry £448m a year by 2023, with 73% of UK hospitality workers claiming they faced opposition in their attempts to achieve greater flexibility at work. The adverse effects this has on productivity, welfare and staff morale are significant: 16% said that a lack of flexibility made them feel isolated from friends and family, 11% said it had a negative impact on their health and wellbeing, and 12% said they would be more productive if they were given flexible working opportunities. In summing up the results of the report, Erik Fjellborg – Quinyx’ chief executive – said that the combination of widening skill gaps, a lag in productivity and Brexit has meant ‘British hospitality and catering businesses are struggling to find, hire and retain the workers they need. The more employees are able to choose the right schedule for them, the happier – and therefore more productive – they’ll be.’1

Research published by has also underlined the need for greater flexibility within the hospitality industry. Their report shows that 40% of hotel employers have seen a marked increase in the number of staff requesting the right to work flexibly, with 62% of requests coming from women seeking to fit work around their childcare arrangements.2

Finding an effective work/life balance has always been a challenge, especially in the hectic 24/7 hospitality industry where it’s crucial to have a full complement of reliable, hard-working staff available whenever demand requires them. However, if you embrace flexible working as part of your business culture all the reports indicate that you’ll increase productivity, enhance staff morale, reduce absenteeism, and demonstrate you’re the kind of responsible, forward-thinking employer that dedicated and ambitious candidates will want to work for. Here are just a few of the flexible working options you could consider:

  • Introducing flexi-time
  • Implementing staggered hours
  • Giving time-off in lieu
  • Letting team members self-roster their own work times (which doesn’t only offer them flexibility, it also gives them a sense of control over how they perform their role and demonstrates how much you trust them)
  • Term-time working
  • Job sharing

‘¦and don’t overlook the potential of the gig economy (you’ll find more information about that in our previous blog.)

Transitioning into flexible working doesn’t have to be a difficult process and offering flexible working can go a long way towards recruiting and retaining the team members who’ll fit most perfectly into your workplace. Here, at Prime Agency Recruitment, our expert advisors can give you unbiased practical advice about how to introduce flexible working into your business and make it work for you and your staff. Success always begins with finding the right people for your team, candidates who demonstrate motivation and commitment from the interview stage. We can help you find those candidates, so give us a call on 020 7580 4398 or email


We look forward to hearing from you.